Disk I/O error

Discussions about the current release of iSMARTtrain
Frank Bowman
Posts: 45
Joined: Thu Jul 24, 2008 4:26 pm

Disk I/O error

Post by Frank Bowman » Fri Aug 06, 2010 6:08 pm

Hello Stuart.

I'm getting this error message on launching IST. This followed on from a mac grey down and instruction to restart just after downloading a session. I've tried reinstalling IST to no avail.

Cheers,
Frank.

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Disk I/O error

Post by Stuart » Fri Aug 06, 2010 6:34 pm

Frank Bowman wrote:Hello Stuart.

I'm getting this error message on launching IST. This followed on from a mac grey down and instruction to restart just after downloading a session. I've tried reinstalling IST to no avail.

Cheers,
Frank.


Hi Frank,
sounds like something serious - try running 'Disk Utility' and using 'Verify Disk' to see if there's a problem with the disk.

Regards

Stuart

Frank Bowman
Posts: 45
Joined: Thu Jul 24, 2008 4:26 pm

Re: Disk I/O error

Post by Frank Bowman » Fri Aug 06, 2010 7:43 pm

Yes, that's what I thought!

So I'd already run Verify Disk for the HD and all OK. So wondered if it meant the Dropbox disk so I restored the ISTlogfile to the version last night before the latest download and shutdown (suspecting the crash corrupted a Dropbox sync), and am now getting a 'failed to open database' error message instead.

Aren't computers wonderful?

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Disk I/O error

Post by Stuart » Fri Aug 06, 2010 8:24 pm

Frank Bowman wrote:Yes, that's what I thought!

So I'd already run Verify Disk for the HD and all OK. So wondered if it meant the Dropbox disk so I restored the ISTlogfile to the version last night before the latest download and shutdown (suspecting the crash corrupted a Dropbox sync), and am now getting a 'failed to open database' error message instead.

Aren't computers wonderful?


That sounds like the iST Log file is corrupt.

Frank Bowman
Posts: 45
Joined: Thu Jul 24, 2008 4:26 pm

Re: Disk I/O error

Post by Frank Bowman » Sat Aug 07, 2010 8:58 am

I've tried restoring to 2 of the earlier Log Files from Dropbox but still get the 'failed to open database' message. Any suggestions?

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Disk I/O error

Post by Stuart » Sat Aug 07, 2010 1:33 pm

Frank Bowman wrote:I've tried restoring to 2 of the earlier Log Files from Dropbox but still get the 'failed to open database' message. Any suggestions?


Send me one of the files, and I'll have a look at it.

Thanks

Stuart

Frank Bowman
Posts: 45
Joined: Thu Jul 24, 2008 4:26 pm

Re: Disk I/O error

Post by Frank Bowman » Sat Aug 07, 2010 10:19 pm

Hello Stuart.

I'm having problems emailing or uploading the zipped log file (too big?). I've managed to open IST with a month old log file in Library but not with any of the versions in Dropbox. Can I simply import the missing hrm files? I can't find any 2010 hrm files. Are they no longer stored in this format by IST?

Cheers,
Frank.

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Disk I/O error

Post by Stuart » Sun Aug 08, 2010 10:05 am

All the data is stored in the database now - no separate .hrm files.

Can you upload the file somewhere or use something like Dropsend.com?

Regards

Stuart

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Disk I/O error

Post by Stuart » Sun Aug 08, 2010 8:24 pm

Got the file - looks ok here. Noticed you're using an older version of iSMARTtrain, though - might be worth upgrading to the latest release.

Sessions.png


Regards

Stuart
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Frank Bowman
Posts: 45
Joined: Thu Jul 24, 2008 4:26 pm

Re: Disk I/O error

Post by Frank Bowman » Sun Aug 08, 2010 8:57 pm

IST shows V3.0.7/3.0.7.3.0 and says I'm up to date.
It's a relief to see the file open OK at your end but still no-go here ......
I've tried moving the file to Library but the same result.

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