Error messages on a Mac

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Erich
Posts: 3
Joined: Thu Jun 04, 2009 9:40 pm

Error messages on a Mac

Post by Erich » Thu Jun 04, 2009 10:09 pm

I keep getting the error message to "check for the correct port" - I tried all possibilites. I use a Polar S HRM, Keyspan as a serial adapter with the proper driver installed and iSmart's latest version. I use a Macbook Pro likewise with the latest X version. Thanks...

Erich

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Error messages on a Mac

Post by Stuart » Fri Jun 05, 2009 8:49 am

Erich wrote:I keep getting the error message to "check for the correct port" - I tried all possibilites. I use a Polar S HRM, Keyspan as a serial adapter with the proper driver installed and iSmart's latest version. I use a Macbook Pro likewise with the latest X version. Thanks...

Erich


Hi Erich,
When does this error occur? Once you've selected the port and device and hit the 'OK' button?

Regards

Stuart

Erich
Posts: 3
Joined: Thu Jun 04, 2009 9:40 pm

Re: Error messages on a Mac

Post by Erich » Fri Jun 05, 2009 8:59 pm

Hi Stuart,

The error message pops up when I hit the "Download" button...

Stuart
Site Admin
Posts: 441
Joined: Sun Jul 13, 2008 12:15 pm

Re: Error messages on a Mac

Post by Stuart » Sat Jun 06, 2009 10:53 am

Erich wrote:Hi Stuart,

The error message pops up when I hit the "Download" button...


Hi Erich,
Can you try this method of downloading, please - http://www.ismarttrain.com/articles/AlterDownload.php

Thanks

Stuart

Erich
Posts: 3
Joined: Thu Jun 04, 2009 9:40 pm

Re: Error messages on a Mac

Post by Erich » Sat Jun 06, 2009 1:48 pm

Dear Stuart,

It worked - great. Once I opened the new session and clicked on the appropriate Serial and HRM type I had to first click the "Read" button and not the "OK" button and that did the job.

Thanks!

Erich

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