Error messages on a Mac

[Erich]

I keep getting the error message to "check for the correct port" - I tried all possibilites. I use a Polar S HRM, Keyspan as a serial adapter with the proper driver installed and iSmart's latest version. I use a Macbook Pro likewise with the latest X version. Thanks...

Erich

[Stuart]

I keep getting the error message to "check for the correct port" - I tried all possibilites. I use a Polar S HRM, Keyspan as a serial adapter with the proper driver installed and iSmart's latest version. I use a Macbook Pro likewise with the latest X version. Thanks...

Erich

Hi Erich,
When does this error occur? Once you've selected the port and device and hit the 'OK' button?

Regards

Stuart

[Erich]

Hi Stuart,

The error message pops up when I hit the "Download" button...

[Stuart]

Hi Stuart,

The error message pops up when I hit the "Download" button...

Hi Erich,
Can you try this method of downloading, please - http://www.ismarttrain.com/articles/AlterDownload.php

Thanks

Stuart

[Erich]

Dear Stuart,

It worked - great. Once I opened the new session and clicked on the appropriate Serial and HRM type I had to first click the "Read" button and not the "OK" button and that did the job.

Thanks!

Erich